Effective Date: January 1, 2020

OPEX Shady Grove (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us, including through our website, services, and communications.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, email address, phone number, address, and other details you provide during consultations, account creation, or inquiries.
• Health and Fitness Information: Details provided in fitness assessments or coaching sessions, such as fitness goals, health history, and preferences.
• Payment Information: When you purchase services, we may collect payment information. This information is processed securely through third-party payment processors (e.g., Stripe).
• Website Usage Data: Information about your device, browser, and browsing behavior, collected via cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• Provide and personalize our services, including fitness coaching and training programs.
• Communicate with you about appointments, updates, and promotional offers.
• Process payments and manage your account.
• Improve our website, services, and marketing efforts.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors that assist in providing our services (e.g., payment processors, scheduling tools).
• Legal and Compliance: When required by law or necessary to protect our rights, property, or safety.

4. Protecting Your Information

We implement industry-standard measures to protect your information, including:

• SSL encryption for secure data transmission.
• Restricted access to personal information, limited to authorized personnel.
• Secure storage systems for physical and digital records.

5. Your Rights

You have the right to:

• Access and request a copy of the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal or contractual obligations.

To exercise these rights, contact us at info@opexshadygrove.com.

6. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyze website performance. You can manage or disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the “Effective Date” at the top will be updated.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

15920 Luanne Drive, Gaithersburg, MD 20877

301-329-5865

info@opexshadygrove.com